What does the listed price include

Unless otherwise noted, all prices listed on our site include train fare only.

• The listed price does not include a credit card processing fee of 3%, New Year and Christmas surcharge, personal expense and tips.
• Some VIP trains will offer you with snack and beverage on board for free of charge.

What is the difference between soft berth and VIP berth

Why the paper ticket shows only 385,000 VND (~17 USD)? Is it cheaper to buy train tickets from the train station?

What if I want to cancel the tickets

What payment methods are accepted

How do I buy tickets for my children

How long in advance should I make the reservation

How do I cancel my booking

What are the baggage allowances for Sapa trains

How to book a Hanoi-Sapa train tickets on HanoiSapaTrain.com?

Contact Information

Our Departments
Customer Service: +84.365.063.003

Email: [email protected]
Sales Department: +84.365.063.003

Email: [email protected]

Hotline: +84.365.063.003
Other inquiries:
Email: [email protected]

Telephone: +84-243-577-2907

Fax: +84-243577 2908

Address: HanoiSapaTrain, 68 P. Hàng Nón, Hàng Gai, Hoàn Kiếm, Hà Nội, Vietnam 100000