Why Book With Us

We are HanoiSapaTrain nice to meet you!

There are numerous reasons why one should book train tickets with us. Here are some:

1.    Train experts 

Long before the time HanoiSapaTrain.com was established, we have gathered experience serving customers all over the world, as well as maintained a long term relationships with reputable train suppliers on the route between Hanoi and Sapa. These experiences and relations is the best guarantee for a best trip travelers can have using our train services. 

2.    Selective train list 

We have commitment to offer you the best travel experience with our train services, so we only select train suppliers who meet our safety and quality standard, as well as receive positive feedbacks from their passengers. If you have any concern or negative comment about train suppliers we recommend to you, please inform us immediately.   

3.    Low price guarantees 

With the strong relationship between HanoiSapaTrain.com and train service suppliers on this route, we guarantee that we are offering the best price to our customers. If you can find services with similar quality but lower fare than us, please notify us and we will match that.   

4.    Extra services 

Travelers choosing to enjoy their trip with our service not only benefit from the low price and excellent quality, but also outstanding extra services. We do provide some other services on your trip to Sapa, including transportation or meal request, in addition to our products in general tourism such as visa or tour suggestion.   

5.    Dedicated staff 

Our travel consultants and operators, who are courteous, experienced and skilled, are willing to assist you with any of your request and preference to make you trip with us one of the most unforgettable events of your life. Our staff is reachable by email: info@hanoisapatrain.com or by phone: (+84) 915 636 320 - Contact Us Today!      

6.    Special Promotion and Offer 

We offer special promotion to guests almost any time of the year, as one of our effort to help our customers enjoy the best their trips to Sapa with reasonable price. The offer might be sometimes discount, but also complimentary services and products such as free visa or transfer to train station. Please visit our website frequently to check for best deals. 

7.    Flexible payment method 

Guests using services of HanoiSapaTrain.com are able to choose their preference payment methods for their convenience. You can pay by credit cards, bank transfer or cash, and please be assured that our payment process, both online and offline, is 100% secured.  

8.    Fully protected 

Our website is fully protected by latest program such as McAfee and VeriSign, so that personal information of our guests submitted to our site is secured and not able to be leaked out.

Our Team

  • Duong Trinh

    Sales Manager

  • Quynh Anh

    Cruise Consultant

  • Van Dao

    Tour Operator

  • Nhung Nguyen

    Air Ticket Consultant

  • Linh Tran

    Train Ticket Consultant

  • Dzung Nguyen

    Senior Travel Consultant

  • Van Nguyen

    Air Ticket Consultant

  • Nhung Tran

    Admin & Secretary

  • Trang Bui

    Customer Support

  • Ky Nguyen

    Tour Guide

  • Huong Tran

    Travel Consultant

  • Nam Nguyen

    Tour Guide

  • Hanh Pham

    Tour Guide

  • Truc Nguyen

    Editor

  • Dat Nguyen

    Editor

Contact Information

Hanoi sapa train Service